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FAQ
Not. This is an experience that works within the Lisboa Story Center space but does not belong to the Lisboa Story Center and requires the purchase of your own ticket at the ticket office. (more information)
The Story Centre is open every day from Monday to Sunday from 10h to 19h (with the last entry happening up to 18h).
The Lisbon Story Centre closes on December 25.
The contacts of Lisbon Story Centre are:
+ 351 211 941 099 (general phone)
+351 21 194 10 27 (phone educational service)
+ 351 91 644 08 27 (mobile educational service)
+351 21 115 32 80 (general fax)
servicoeducativo@lisboastorycentre.pt (educational services)
atl@visitlisboa.com (general)
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Yes, the Lisboa Card. Gives access to public transport in Lisbon as well as free entry to many monuments, museums and equipment. It is available in versions 24, 48 and 72 hours and can be purchased at the Tourism of Lisbon - Ask Me - www.askmelisboa.com
Generally speaking all travel to Lisbon, so it will be easy to get great rates for Lisbon. For more information visit - www.ana-aeroportos.pt - or contact your travel agent.
No. The LSC has some exposed parts that should not run the risk of being tampered with. There are still many devices (audio guide, touch screens, etc..) that may be damaged permanently implying a cost of repair or replacement very large.
No. The Lisbon Story Centre is situated in a city that offers a catering service (with terraces) diverse.
Yes. You can purchase prepaid vouchers (no printed value) at the Lisbon Story Center ticket office.
Money, cash, check, bank transfer (requires advance as requiring delivery of proof thereof), cash and credit card (most cards used are the Visa, and American Express Martercard).
In Lisbon Story Centre box office, the store FNAC Chiado, and in all Tourist Offices.
The building provides the circulation of visitors with reduced mobility and moving in a wheelchair.
Access to the room "Virtual Lisbon", located on the first floor can be done by stairs or elevator.
Yes. The Lisbon Story Centre has a commercial space which you find stationery, jewelery, clothing, books, cards, craft, and earthenware, games, inspired by the stories of Lisbon. See Shop (link to the Shop)
Check holiday activities (program + regulation + form).
No. The use of the equipment is expected in the value of the ticket.
The system audio guide is available in 10 languages: Portuguese (+ a version for children), Spanish, English, French, Italian, German, Russian, Mandarin, Japanese and Korean. The versions have approximately the same length and include all of the cores of the exhibition.
The display consists of 17 cores, and entitled numbered. The audio guide transmits explanations as the visitor passes through and stops in the area of each core. The device is equipped with a headset and also has a small screen that displays a color image and the number of their core, confirming the correct placement of the visitor.
The audio guide system works automatically, but if the visitor prefers he can manually select the explanations associated with each core.
The visitor can also manually adjust the volume.
The host is guaranteed by technical of Lisbon Story Centre; the exhibition visit is guided by an audio guide system.
Yes. It is allowed shooting with or without flash (without tripod) and film, except in room movie about the earthquake and tsunami of 1755.
The registration of images for commercial purposes and in the press release requires authorization.
Yes. The Lisbon Story Centre provides for the assignment of spaces and other related services (rental spaces).
A visit to Lisbon Story Centre is guided by an audio guide system whose voiceover of the contents has an average duration of 60 minutes. This duration may increase or decrease according to the pace of the visitors.
No. The entry in the exhibition can be done individually or in groups. Each group is made up approximately 12 visitors arriving five minutes after the previous group.
No. But it is advisable to do so to avoid the coincidence of groups and the waiting time.
Appointments can be made with the Educational Service to visit Lisbon Story Centre by phone or email, through the following contacts:
+351 211 941 099 (general phone)
+351 21 194 10 27 and +351 91 644 08 27 (educational services)
servicoeducativo@lisboastorycentre.pt (Educational Services)
ssilva@lisboastorycentre.pt (Educational Services)
In the Municipality Square is an underground car park and in the «Field of Onions» there is a park outside, subject to a fee, which are 4-minute walk from Lisbon Story Centre.
METRO
Station of the Terreiro do Paço – Exit in Commerce Square (blue line).
BUS «CARRIS»
711 - Stop at Commerce Square
(High of Damaia / Terreiro do Paço - see route http://www.carris.pt/pt/autocarro/711/descendente/)
714 - Stop at Commerce Square
(Outorela / Figueira Square - see route http://www.carris.pt/pt/autocarro/714/ascendente/)
728 - Stop at Commerce Square
(Portela / Restelo - see route http://www.carris.pt/pt/autocarro/728/ascendente/)
732 - Stop at Commerce Square
(Caselas / Marquês de Pombal - see route http://www.carris.pt/pt/autocarro/732/descendente/)
735 - Stop at Commerce Square
(Hospital of St. Maria / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/735/ascendente/)
736 - Stop at Commerce Square
(Odivelas / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/736/ascendente/)
759 - Stop at Commerce Square
(Oriente Station / Restorers - see route http://www.carris.pt/pt/autocarro/736/ascendente/)
760 - Stop at Commerce Square
(Gomes Freire / Help Cemetery - see route http://www.carris.pt/pt/autocarro/760/ascendente/)
781 - Stop at Commerce Square
(Prior Velho / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/781/ascendente/)
782 - Stop at Commerce Square
(Square José Queiroz / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/782/ascendente/)
ELECTRIC RAIL «CARRIS»15 E - stop in the Commerce Square
(See route http://www.carris.pt/pt/electrico/15E/ascendente/)
25 E - stop in the Commerce Square
(See route http://www.carris.pt/pt/electrico/25E/ascendente/)
«CARRIS TUR»
Aerobus - stop in Commerce Square
(Airport / Cais do Sodré (quay) - see route http://www.yellowbustours.com/pt/cidades/lisboa/aerobus-transporte-de-au...)
«TRANSTEJO»Barreiro – Terreiro do Paço (Commerce Square)
Montijo - Cais do Sodré (quay)
Seixal - Cais do Sodré (quay)
Cacilhas - Cais do Sodré (quay)
TAXIS
Praça do Comércio
Estação fluvial Sul e Sueste
The Lisbon Story Centre closes only on December 25.
However, it might happen some event to justify the closure. In case it happens the information will be available at the usual media used - website, social networking.
The Lisbon Story Centre is located in the «Terreiro do Paço», No. 78-81, 1100-148 Lisbon.
SURROUNDING ROADS
Terreiro do Paço (or Commerce Square)
Av. Infante D. Henrique (marginal)
Rua da Alfandega (lateral)
Rua Arameiros (behind)